Acentria ZambiaClaimsCentre
Making your claims process simple, fast, and transparent. We're with you every step of the way.
24/7
Claims Support
The Process
Simple Steps to Your Claim
We have streamlined every stage so you can focus on what matters most — getting back on track.
01
Report Incident
Notify us immediately after the incident occurs.
02
Submit Documentation
Provide the required documents and evidence.
03
Assessment
Our team reviews and assesses your claim.
04
Settlement
Receive your approved settlement promptly.
Claim Categories
What Can You Claim For?
Acentria Zambia handles a wide range of claim types. Select the one that applies to get started.
File a Claim
Submit Your Claim
Fill in the form below and our Zambia claims team will begin processing your submission right away.
What to Prepare
Having the following documents ready will help us process your claim faster and more accurately.
- Policy certificate
- National ID
- Incident report / police report (if applicable)
- Photos of damage
- Medical reports (if health claim)
- Repair estimates (if motor / property)
- Bank account details
- Completed claim form
Missing documents may delay your claim. Contact our team if you need assistance.
Always Available
24/7 Emergency Claims
An emergency doesn't wait for business hours. Our dedicated claims team is available around the clock.
Got Questions?
Frequently Asked Questions
Support
Need Help With Your Claim?
Our dedicated claims team is here to assist you every step of the way.