Security Awareness Training
Security culture built one person at a time.
Human error remains the root cause of the majority of security incidents — and no technical control can fully substitute for an organisation whose people understand cyber risk and know how to respond to it. Acentria's Security Awareness Training programmes deliver role-based, engaging, and measurable training that transforms security from a compliance checkbox into a genuine organisational capability.
78%
Improvement in security knowledge assessments
4×
Increase in suspicious activity reporting
92%
Average training completion rate
Solution Overview
Security Awareness Training
Generic, once-a-year security awareness training is ineffective because it treats all employees identically, presents content at a single point in time, and measures completion rather than behaviour change. Acentria's training methodology is fundamentally different: we segment employees by role and risk profile, deliver modular content calibrated to each segment's threat exposure, and use continuous reinforcement through microlearning, simulations, and gamified challenges to drive lasting behaviour change.
Our role-based curriculum covers the full spectrum of security threats faced by different employee populations. Executives and board members receive bespoke training on CEO fraud, BEC, and strategic cyber risk governance. Finance and HR teams — the highest-value targets for social engineering — receive targeted modules on payment diversion, credentials harvesting, and data handling obligations. Technical staff receive advanced content covering secure coding, cloud configuration, and privileged access hygiene. All staff receive foundational modules on phishing, password security, device handling, and incident reporting.
Training effectiveness is measured through a combination of knowledge assessments before and after each module, behavioural metrics from linked phishing simulation campaigns, and organic phishing reporting rates that measure whether employees are actively applying their training in their daily work. Clients consistently report that employees who complete the full programme curriculum become active participants in the organisation's security culture — reporting incidents earlier, handling data more carefully, and challenging suspicious requests rather than complying reflexively.
Impact Metrics
78%
Improvement in security knowledge assessments
4×
Increase in suspicious activity reporting
92%
Average training completion rate
Core Capabilities
How We Deliver Security Awareness Training
Role-Based Learning Paths
Separate curricula for executives, finance and HR teams, technical staff, and general employees — each calibrated to the specific threats, responsibilities, and risk exposure of the role.
Engaging Multimedia Modules
Short, scenario-based video modules, interactive exercises, and gamified challenges drive completion rates far above industry averages for traditional e-learning formats.
Continuous Microlearning Reinforcement
Weekly microlearning nudges — 3–5 minute targeted content on current threats — keep security top-of-mind and reinforce key concepts between full training cycles.
Localised Content for African Markets
Training content is available in English, French, Swahili, and Portuguese, with region-specific examples, regulations, and threat scenarios relevant to East, West, and Southern Africa.
Gamification & Security Champions
Leaderboards, achievement badges, and a Security Champions programme recognise and reward employees who demonstrate exemplary security behaviour — making security aspirational.
Behavioural Metrics & ROI Reporting
Before-and-after knowledge assessments, phishing simulation integration, and reporting rate tracking provide quantifiable evidence of behaviour change and training ROI.
Our Approach
How It Works
Workforce Segmentation & Needs Assessment
We analyse the organisation's structure, threat exposure by role, and existing security awareness maturity to design a segmented training curriculum matched to actual risk.
Curriculum Design & LMS Integration
Custom or templated learning paths are configured on your LMS or our hosted platform, with content assigned by role, automated scheduling, and completion tracking enabled.
Programme Rollout & Engagement Campaigns
Training launches with an engagement campaign that communicates the "why" to employees, supported by management champions and timely communications that drive participation.
Measurement, Certification & Programme Evolution
Quarterly assessments measure knowledge retention and behaviour change. Annual curriculum reviews incorporate new threats and findings from linked phishing simulations.
Explore Further
Related Solutions
Security Awareness
Adversary Simulation
Think like an attacker. Defend like a professional.
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Security Awareness Training?
Our security specialists will assess your current posture, identify the highest-priority gaps, and deliver a tailored implementation plan for Security Awareness Training — with measurable outcomes from day one.