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Claims Centre
Uganda flagAcentria Uganda

ClaimsCentre

Making your claims process simple, fast, and transparent. We're with you every step of the way.

24/7
Claims Support

The Process

Simple Steps to Your Claim

We have streamlined every stage so you can focus on what matters most — getting back on track.

01

Report Incident

Notify us immediately after the incident occurs.

02

Submit Documentation

Provide the required documents and evidence.

03

Assessment

Our team reviews and assesses your claim.

04

Settlement

Receive your approved settlement promptly.

Claim Categories

What Can You Claim For?

Acentria Uganda handles a wide range of claim types. Select the one that applies to get started.

Motor Claims

Accidents, theft, third-party damage

Start Claim

Health & Medical

Hospitalisation, medical expenses

Start Claim

Life Claims

Life benefits, critical illness

Start Claim

Property Claims

Fire, flood, burglary, damage

Start Claim

Business Claims

Commercial losses, liability

Start Claim

Travel Claims

Trip cancellation, medical abroad

Start Claim

File a Claim

Submit Your Claim

Fill in the form below and our Uganda claims team will begin processing your submission right away.

What to Prepare

Having the following documents ready will help us process your claim faster and more accurately.

  • Policy certificate
  • National ID
  • Incident report / police report (if applicable)
  • Photos of damage
  • Medical reports (if health claim)
  • Repair estimates (if motor / property)
  • Bank account details
  • Completed claim form

Missing documents may delay your claim. Contact our team if you need assistance.

Always Available

24/7 Emergency Claims

An emergency doesn't wait for business hours. Our dedicated claims team is available around the clock.

Uganda Emergency Hotline

+256 700 000 000

Available 24/7

Contact Now

Email Claims

uganda@acentriagroup.com

Response within 2 hours for emergencies

Contact Now

WhatsApp

+256 700 000 000

Message us directly

Contact Now

Got Questions?

Frequently Asked Questions

Support

Need Help With Your Claim?

Our dedicated claims team is here to assist you every step of the way.

+256 700 000 000uganda@acentriagroup.com
Contact Claims Team