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Tourism & Hospitality Insurance

Industry Solutions — Uganda

Tourism & Hospitality Insurance

Hotels, safari camps, tour operators — specialist cover for East Africa's tourism industry.

Understanding Your World

The Tourism & Hospitality Insurance Challenge

Tourism generates USD 1.5 billion+ annually for Kenya and Tanzania combined. A hotel fire, a safari vehicle rollover, a food poisoning claim from a lodge — without specialist insurance, one incident can end a tourism business. Acentria Tourism Insurance covers hotels, safari operators, lodges, travel agents, and MICE venues across East and Southern Africa.

  • Guest liability exposure from hotel operations, pool areas, and adventure safari activities
  • Vehicle accidents on remote safari roads and off-road bush terrain
  • Food safety and poisoning claims from lodge and restaurant operations
  • Property damage at remote lodges far from emergency services and repair workshops
  • Business interruption during the low season or following a major incident
  • Event cancellation for conferences, weddings, and corporate functions at tourism venues

Tourism & Hospitality Insurance Sector

Uganda

How We Help

Our Solution for Tourism & Hospitality Insurance

Hotel & Lodge Property

All-risks property cover for hotels, camps, and lodges — buildings, contents, FF&E, and stock against fire, theft, storm, and accidental damage.

Guest Liability

Comprehensive public liability for guest injury and property damage claims arising from hotel operations, safari activities, and pool and wellness facilities.

Safari Vehicle Fleet

Specialist motor fleet cover for game drive vehicles, airport transfers, and coach tours — including off-road and bush use in game reserves.

Event/MICE Cover

Cancellation, public liability, and equipment cover for conferences, exhibitions, weddings, and corporate events at tourism venues.

Tour Operator Liability

Professional liability and third-party cover for licensed tour operators — protecting against client claims from itinerary failures, supplier defaults, and accidents during tours.

Travel Agent Liability

Errors and omissions cover for travel agents and OTAs against client claims arising from booking errors, supplier insolvency, and itinerary failures.

Authorised & Regulated

Fully Licensed Across Africa

Acentria operates under the regulatory oversight of the relevant national insurance authorities in every market we serve — so your cover is always backed by law.

2025 Claims Performance

0,850+Claims Processed in 2025
KES 0BTotal Claims Paid Out
0%Claims Settled Successfully
0 hrsAverage Claims Resolution

Backed By The Best

Our Reinsurance & Partner Network

Acentria's capacity is supported by the world's largest reinsurers and trusted African financial institutions — so every claim is backed by solid capital.

Swiss ReReinsurer
Munich ReReinsurer
Africa ReReinsurer
PTA ReReinsurer
Britam
Old Mutual

Client Stories

Trusted by Thousands Across Africa

"

From policy issuance to claims support, the Uganda team at Acentria has been a reliable partner for our organisation for over five years.

JN

Josephine Nakato

Procurement Manager, Uganda Development Corp.

UDC

Where We Are

Our Offices Across Africa

Every office commits to our service response SLA — so you always know when to expect to hear from us.

🇺🇬Uganda

Kampala

Plot 1, Parliament Avenue, Kampala

+256 700 000 000

uganda@acentriagroup.com

Response within 4 business hours

Get a Quote for Your Tourism & Hospitality Insurance Business

Our Uganda team specialises in the tourism & hospitality insurance sector. Contact us today for a tailored insurance review and competitive quotation.