Claims Management

Launch a Claim

We're here to help you through every step of the claims process. Select your claim type below and get started — we aim to settle within 24 hours.

24h

Response Time

98%

Claim Settlement

13k+

Claims Handled

Countries

Step 1

Select Your Claim Type

Choose the category that best describes your claim. You'll be guided through the next steps from your portal dashboard.

Motor Claim

Vehicle accident, theft, or damage claim.

Medical Claim

Hospital bills, outpatient, or specialist referral.

Property Claim

Damage to property, contents, or assets.

Liability Claim

Third-party or public liability incidents.

Marine Claim

Cargo loss, hull damage, or transit incidents.

Other Claim

Any other insured event not listed above.

How It Works

Claims in 4 Simple Steps

Select Claim Type

Choose the type of claim that best matches your situation.

Log In or Register

Access your Acentria portal to securely submit your details.

Submit Details

Provide incident information and attach supporting documents.

Track Progress

Monitor your claim status in real time until settlement.

Ready to Begin?

Submit Your Claim Online Now

Log in to your Acentria portal to start the claims process. Our dedicated claims team will acknowledge your submission within 24 hours and guide you to resolution.